Cisco CON-L1NBD-WSC3854E CX Level 1 8x5 NBD | Catalyst 3850 — CON-L1NBD-WSC3854E
Protect the Cisco Catalyst 3850 with a support plan designed for production switching environments. CX Level 1 8x5 NBD delivers weekday coverage and next-business-day response, helping network teams keep access-layer operations on track when uptime matters. This service is well suited to organizations that want predictable support timing for a high-density switch platform without moving to more expensive around-the-clock coverage. It gives infrastructure teams a defined escalation path and a service model that matches standard business operations. For access and aggregation layers, the value is consistency. A 48-port 10G fiber switch often sits at the center of user connectivity, uplinks, and local traffic flow. Having Cisco support aligned to that role helps reduce recovery uncertainty and supports more disciplined lifecycle planning. It is a practical choice for teams that need dependable coverage for a critical switching asset. Ideal For Supporting a Catalyst 3850 in an enterprise access layer Maintaining switch availability for office and campus networks Covering weekday operations for production LAN infrastructure Standardizing support for 10G fiber switching deployments Why This Product 1 Next-business-day response helps shorten incident wait time 2 Weekday coverage fits standard enterprise support models 3 Cisco support for a high-density Catalyst 3850 switch 4 More predictable than unmanaged hardware recovery
- Service Type: Level 1 support
- Remote Onsite: Remote
- Duration Hours: 0 hours
- Provided Support: Technical support
- Service Duration: 8x5 next-business-day
- Service Location: Remote
- Product Supported: Cisco Catalyst 3850 48-port 10G fiber switch
- Service Description: Cisco support coverage for Catalyst 3850 switching with weekday access and next-business-day response.
- Key Feature 1: Cisco CX Level 1 support
- Key Feature 2: 8x5 next-business-day service
- Key Feature 3: Designed for Catalyst 3850
- Key Feature 4: 48-port 10G fiber switch coverage
- Key Feature 5: Vendor-backed service entitlement
- Key Feature 6: Professional services support category
- Key Feature 7: Direct JTFp US only service designation
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