Cisco CON-L1NBD-WS365048 Level 1 8x5xNBD Support | Enterprise Service — CON-L1NBD-WS365048

Keep your access network covered with a support plan designed for operational certainty. This Cisco Level 1 8x5xNBD service supports Catalyst 3650 48-port PoE switches with 2x10G uplinks, giving IT teams a defined response model during business hours and next-business-day handling for covered issues. That matters when a single access switch can affect phones, wireless access points, workstations, and downstream devices. Instead of relying on informal repair arrangements, this service gives procurement and operations a predictable support structure that fits production environments and budget cycles. For organizations extending the life of deployed Cisco switching assets, the value is in continuity. You keep the installed base in service with a support tier that is easier to plan around than emergency replacement, while preserving alignment with the existing Catalyst 3650 footprint. It is a practical choice for enterprises that want to maintain serviceability on a proven access platform without overcommitting to a higher-touch support model. Ideal For Supporting a campus access switch used for daily user connectivity Maintaining service coverage for branch office switching hardware Extending support on an existing Catalyst 3650 deployment Planning predictable maintenance for enterprise LAN operations Why This Product 1 Business-hour support for production access networks 2 Next-business-day response for covered issues 3 Aligned to Cisco Catalyst 3650 hardware 4 More predictable than emergency break-fix coverage