Cisco CON-L1NBD-P8EK90E2 CX Level 1 8x5xNBD | Phone Battery — CON-L1NBD-P8EK90E2

Keep communications support on a predictable schedule. This Cisco CX Level 1 service provides 8x5xNBD coverage for the Cisco 840 WW phone battery cable char entitlement, giving IT teams a defined support path during standard business hours with next-business-day response. For voice and collaboration environments, even a small hardware issue can create friction for users who depend on desk phones and related accessories. This support level is built for organizations that want structured assistance without paying for around-the-clock coverage they may not need. It helps teams manage incidents with clear response expectations and a service model that fits office-hour operations. The value is in operational discipline. Instead of treating accessory support as an afterthought, this entitlement keeps the device under a formal support umbrella, which is useful for procurement teams standardizing service terms across a large installed base. It is a practical choice when availability matters, but the environment does not require premium 24x7 response. Ideal For Office communications support during standard business hours Procurement standardization for phone accessory service coverage Help desk escalation path for Cisco 840 WW hardware issues Cost-controlled support for non-24x7 collaboration environments Why This Product 1 More predictable than ad hoc break-fix support 2 Fits business-hour operations better than 24x7 coverage 3 Provides next-business-day response for faster resolution planning 4 Useful for standardizing support across communications accessories