Cisco CON-L1NBD-CW9164RW CX Level 1 8x5xNBD Support | Catalyst 9164I AP — CON-L1NBD-CW9164RW

Keep your wireless access point support aligned with business hours and next-business-day response through Cisco CX Level 1 8x5xNBD coverage for the Catalyst 9164I AP. This service is designed for organizations that want structured support around a critical network edge device without overbuying unnecessary service tiers. For enterprise IT teams, the value is in predictability. A defined 8x5 support model helps standardize incident handling, simplify procurement, and match service levels to environments where rapid next-business-day response is sufficient. That makes it a practical fit for offices, campuses, and distributed sites where uptime matters, but 24x7 coverage is not required. Cisco support also helps protect the operational investment behind a wireless refresh. When access points are part of a broader managed network strategy, service coverage becomes part of the architecture. This plan gives teams a clear support path for the Catalyst 9164I AP, helping reduce friction when issues arise and keeping the network easier to manage over time. Ideal For Corporate office wireless deployments with business-hour support needs Campus access point rollouts requiring next-business-day response Distributed branch networks standardizing Cisco service coverage Procurement programs matching support tiers to operational criticality Why This Product 1 Business-hours support with next-business-day response 2 Designed for Catalyst 9164I AP deployments 3 More targeted than 24x7 premium service tiers 4 Fits standardized enterprise wireless support models