Cisco CON-L1NBD-CS2AK9DE CX Level 1 8x5xNBD | Cisco Desk Pro — CON-L1NBD-CS2AK9DE

Keep Cisco Desk Pro support aligned to business hours and next-business-day response. CX Level 1 8x5xNBD is designed for organizations that want predictable service coverage for collaboration endpoints without overbuying support they do not need. For procurement and IT operations teams, the value is in the structure: defined coverage hours, a clear response commitment, and support that fits standard enterprise operating windows. That makes it easier to plan service budgets while maintaining a practical support path for user-facing devices. This level of coverage is a strong fit for environments where Cisco Desk Pro devices are part of daily meeting-room and collaboration workflows. It helps reduce uncertainty when issues arise and gives teams a straightforward support model for keeping endpoints available. When collaboration hardware is part of the business rhythm, support quality matters. This service provides a measured, cost-conscious way to keep those systems covered with a response model that matches how many enterprises actually operate. Ideal For Support for Cisco Desk Pro devices in conference rooms Business-hours coverage for collaboration endpoints Service planning for enterprise meeting spaces Budget-conscious support for production user devices Why This Product 1 Business-hours coverage instead of 24x7 support 2 Next-business-day response for predictable service 3 Focused on Cisco Desk Pro endpoints 4 Level 1 tier for cost-conscious support planning