Cisco CON-L1NBD-C930241E CX Level 1 8x5 NBD | Catalyst 9300, Network — CON-L1NBD-C930241E

Keep access switching support predictable when the network cannot wait. Cisco CX Level 1 for the Catalyst 9300 24-port mGig UPOE platform provides 8x5 next-business-day coverage, giving IT teams a clear path to recovery when a covered issue interrupts service. For enterprise access layers, that response model matters: it shortens the gap between failure and restoration without overbuying around-the-clock coverage that some sites do not need. This service is well suited to organizations that standardize on Cisco switching and want support aligned to business-hour operations. It helps reduce the operational burden of unplanned hardware issues, supports procurement planning with a defined entitlement, and gives infrastructure teams a more controlled way to manage risk across campus or branch access layers. For environments where switch availability directly affects users, applications, and downstream services, a next-business-day support commitment can be the difference between a contained incident and a prolonged outage. CX Level 1 adds that discipline to the support model. Ideal For Supporting campus access switching for user connectivity Maintaining branch network uptime with defined replacement timing Covering Catalyst 9300 deployments in business-hour environments Standardizing support for federal network switching programs Why This Product 1 Next-business-day support helps restore service faster than standard support queues 2 8x5 coverage is a better fit for business-hour access networks 3 Cisco entitlement simplifies support planning for Catalyst 9300 deployments 4 Federal-only designation aligns the service to eligible procurement environments