Cisco CON-L14OS-WSC294SL 24x7x4OS Catalyst 2960X | Enterprise Support — CON-L14OS-WSC294SL

Keep critical access switching under active support with Cisco CX Level 1 24x7x4OS coverage for Catalyst 2960X 48 GigE PoE configurations. This service is designed for teams that cannot afford extended disruption at the access layer, where user connectivity, voice, wireless, and endpoint power all depend on stable switch operation. With 24x7x4OS coverage, you get around-the-clock access to support resources and a four-hour service objective for eligible issues, helping reduce downtime pressure when a switch failure threatens business operations. It is a practical fit for organizations that standardize on Catalyst 2960X hardware and want a support path aligned to enterprise uptime expectations rather than basic break/fix coverage. This service is especially valuable in environments where PoE access switching carries more than data traffic. Phones, access points, cameras, and other powered endpoints depend on the switch staying available. By pairing the installed platform with Cisco support, procurement and infrastructure teams gain a clearer service posture for a deployed asset that still anchors day-to-day operations. Choose this support coverage when the cost of interruption is higher than the cost of assurance. It helps preserve operational continuity, simplify escalation, and keep a mature Cisco access platform in service with the backing expected in enterprise networks. Ideal For Supporting campus access switches that power phones and wireless access points Maintaining service coverage for branch networks built on Catalyst 2960X hardware Reducing operational risk for PoE switching in always-on office environments Standardizing vendor support across Cisco access-layer deployments Why This Product 1 24x7 coverage versus business-hours-only support 2 Four-hour service objective versus standard response windows 3 Cisco-backed entitlement versus third-party break/fix coverage 4 Built for Catalyst 2960X access switching environments