Cisco CON-L14OS-UCSXM21C 1-Year 24x7x4OS Support | Depot Exchange — CON-L14OS-UCSXM21C

Keep compute infrastructure on a defined recovery path with service coverage built for production environments. CX LEVEL 1 24X7X4OS UCS 210C M7 COMPUTE NODE W O CPU, MEMORY provides around-the-clock access to support and a 4-hour onsite response target for covered failures. For infrastructure teams managing dense compute fleets, that response profile helps reduce the time between incident detection and corrective action. This 1-year service is a strong fit when the node is part of a larger UCS deployment and downtime has direct business impact. It supports faster diagnosis, escalation, and replacement handling, helping teams maintain service levels without carrying unnecessary operational risk. Compared with slower depot-only coverage, this service is positioned for environments where response time and continuity matter more than lowest-cost protection. Ideal For Supporting production UCS compute nodes in enterprise data centers Reducing recovery time after a covered node failure Maintaining service continuity for virtualized workloads Standardizing support coverage across compute infrastructure Why This Product 1 Faster response than standard depot-only support 2 Onsite coverage helps reduce compute downtime 3 24x7 access fits production workloads 4 1-year term supports annual budget planning