Cisco CON-HCS-TPRM10X SMARTnet Support | Telepresence Room License — CON-HCS-TPRM10X

Maintain support coverage for Cisco telepresence room environments with SMARTnet Software Support Service. Built as an electronic technical support offering, this service gives IT teams a clear path to keep collaboration infrastructure covered for a full year, with phone support available when issues need direct vendor assistance. For organizations that depend on telepresence rooms to keep executive meetings, distributed teams, and customer-facing sessions moving, support quality matters. A support contract like this helps reduce downtime risk, streamline escalation, and preserve the reliability expected from Cisco collaboration systems. It also gives procurement teams a straightforward service model for budgeting and renewal planning. This service is a practical fit for enterprises that value predictable support over ad hoc troubleshooting. By pairing Cisco technical assistance with a defined service term, it helps protect the operational continuity of room-based collaboration environments where delays can affect productivity and meeting quality. Ideal For Supporting Cisco telepresence room deployments in enterprise offices Maintaining collaboration room uptime for executive and team meetings Providing technical support coverage for licensed telepresence environments Planning annual support renewals for Cisco collaboration infrastructure Why This Product 1 Includes Cisco phone support instead of self-service only coverage 2 1-year term fits annual support planning 3 Electronic service delivery simplifies procurement 4 Purpose-built for telepresence room licensing environments