Cisco CON-ECMU-LTMS25 TMS Management Suite SWSS | 24x7 Technical — CON-ECMU-LTMS25

Maintain support coverage for Cisco TMS Management Suite with a 1-year SWSS upgrade designed for operational continuity. This service provides 24x7 technical support with phone access, giving collaboration teams a direct path to assistance when management workflows are under pressure. TMS environments often sit behind the scenes, but when they fail, scheduling, device administration, and collaboration operations can stall. Around-the-clock support matters because these systems rarely fail on a convenient schedule. This service is built for teams that need a dependable support channel for a business-critical management platform, not a generic help desk. For IT leaders, the value is predictability: a defined service term, vendor-backed technical support, and coverage that matches the always-on nature of modern collaboration infrastructure. For procurement, it adds a clear support layer to an installed Cisco software asset without unnecessary scope. The result is practical protection for the management plane that keeps collaboration services organized and available. Ideal For Support a production TMS deployment used for collaboration device management Cover a global collaboration environment that needs 24x7 vendor access Add phone-based technical support for a Cisco management suite Maintain service continuity for scheduling and administration workflows Why This Product 1 24x7 technical support for always-on collaboration operations 2 Phone support for direct vendor escalation 3 1-year term for straightforward renewal planning 4 Focused coverage for TMS Management Suite rather than broad generic support