Cisco CON-ECMU-C1A1382K 1-Year 24x7 Software Support | Catalyst 3850 — CON-ECMU-C1A1382K

Maintain software stability on your Cisco Catalyst 3850 environment with 1-year SWSS coverage for advanced perpetual licensing. This support service is built for teams that need dependable access to Cisco technical assistance while managing upgrades, feature changes, and operational issues across campus switching infrastructure. With 24x7 phone support, you get a direct line to vendor expertise when software behavior affects network performance or planned changes need validation. That matters when the switch stack sits under user access, voice, wireless, or edge services that cannot absorb avoidable disruption. The service also gives procurement a clean annual support term, making renewal planning and budget forecasting straightforward. Choose this coverage when the software itself is too important to leave on a best-effort support model. It helps preserve the value of perpetual licensing by keeping the platform supported, the upgrade path clear, and the operational risk lower across the full service year. Ideal For Supporting Cisco Catalyst 3850 software during upgrade cycles Maintaining campus access switching with vendor-backed technical assistance Covering perpetual software licenses that require annual support renewal Providing 24x7 help for network teams managing production switch changes Why This Product 1 More complete than ad hoc break-fix support for software issues 2 24x7 phone access helps reduce delay during change windows 3 Annual term simplifies support renewal and budget planning 4 Better fit for perpetual licensing than unmanaged software ownerJTFp