Cisco CON-ECDN-CTSSX10 8x5xNBD Onsite Service | Enterprise Support — CON-ECDN-CTSSX10

Keep collaboration infrastructure covered with Cisco 8x5xNBD onsite service for the SX10 HD with integrated 5x camera. Built for teams that cannot afford extended disruption, this service plan combines business-hours support with next-business-day onsite response to shorten recovery time when hardware issues interrupt operations. For enterprise environments, the value is in speed and predictability. Instead of waiting through a prolonged outage or coordinating ad hoc repair resources, your team gets a defined support path that helps restore the endpoint quickly and keeps meeting spaces available for users. That matters when the system sits at the center of executive rooms, huddle spaces, or customer-facing collaboration areas. This service is a strong fit for organizations that standardize on Cisco collaboration hardware and want support coverage aligned to business hours. It helps reduce operational friction, supports planning around maintenance windows, and gives procurement a clear service term tied to the deployed device. For infrastructure teams, it is a practical way to protect the investment in a critical room system without overbuying broader coverage than the environment requires. Ideal For Executive meeting rooms that depend on Cisco collaboration endpoints Huddle spaces requiring fast recovery after hardware failure Standardized Cisco room deployments with fixed support budgets Organizations that need business-hours onsite service coverage Why This Product 1 Business-hours coverage instead of 24x7 pricing 2 Next-business-day onsite response for faster recovery 3 5-year term for long-range planning 4 Targeted support for the Cisco SX10 HD platform