Cisco CON-EC4N-CTSMICG2 24x7x4 Telepresence Ceiling Mic Support | Service — CON-EC4N-CTSMICG2

Keep telepresence rooms ready for executive meetings, hybrid collaboration, and customer-facing sessions with Cisco 24x7x4 support for ceiling microphone deployments. This service is designed for environments where audio quality is not optional and where a failed component can affect the entire meeting experience. Around-the-clock coverage helps teams respond quickly when issues arise, while the four-hour replacement target supports faster restoration than standard business-hour plans. That matters in conference rooms, boardrooms, and collaboration spaces where downtime is visible and costly. For infrastructure and procurement teams, this support model provides a clear service boundary for a specialized telepresence component. It reduces uncertainty around recovery timing and helps protect the investment already made in Cisco collaboration hardware. When the room needs to work, this service helps keep it ready. Ideal For Support boardrooms where telepresence audio must stay available Cover executive conference spaces with continuous service expectations Reduce disruption in customer-facing collaboration rooms Standardize support for Cisco telepresence microphone installations Why This Product 1 24x7 coverage for always-on collaboration spaces 2 Four-hour response target for faster restoration 3 Purpose-built for telepresence microphone deployments 4 Better fit for executive rooms than standard business-hour support