Cisco CON-EC4N-CTSCAM60 24x7x4 Support for SX80 Codec | Cisco Services — CON-EC4N-CTSCAM60

Protect high-visibility collaboration spaces with 24x7x4 Cisco support for the SX80 codec and Precision 60 camera. When a room system is tied to executive meetings, customer briefings, or distributed team sessions, service response matters as much as the hardware itself. This support entitlement is designed to keep critical conferencing infrastructure covered around the clock with a four-hour response target. That matters in environments where a failed codec or camera can disrupt a room, delay a meeting, and create avoidable operational friction across the business. For IT teams, the appeal is straightforward: preserve service continuity, reduce recovery uncertainty, and keep a premium collaboration stack under a support model that matches its business role. The result is a cleaner path for incident handling and a more defensible support posture for rooms that must stay ready. If your organization standardizes on Cisco collaboration endpoints, this SKU provides a precise way to maintain coverage on the SX80 and Precision 60 camera combination without overbuying broader service packages. Ideal For Supporting executive conference rooms that cannot tolerate downtime Maintaining availability for customer-facing video collaboration spaces Covering a Cisco SX80 and Precision 60 camera deployment Standardizing premium support for critical meeting-room endpoints Why This Product 1 24x7x4 coverage fits rooms that need constant readiness 2 Four-hour response target is stronger than standard business-hours support 3 Covers both the SX80 codec and Precision 60 camera 4 Designed for premium collaboration environments, not generic endpoint support