Cisco CON-3SNTP-WSC36PSS 3-Year 24x7 4-Hour Support | Catalyst 3650 — CON-3SNTP-WSC36PSS
Support the Cisco Catalyst 3650 48-port platform with a 3-year Smart Net Total Care contract that helps keep access-layer switching available when the network cannot wait. With 24x7 support access and a 4-hour response target, this service is designed for environments where switch failure can interrupt users, phones, wireless controllers, or connected endpoints. For infrastructure teams, the value is in reducing uncertainty. Instead of relying on reactive troubleshooting or delayed vendor engagement, this contract provides a defined support path for diagnosis and restoration. That makes it easier to protect operational uptime, plan maintenance spend, and keep a mature switching platform in service with confidence. This is a strong fit for organizations that want to preserve the investment in Catalyst 3650 hardware while maintaining a higher service standard than basic warranty coverage. It supports business continuity, shortens the path to resolution, and helps keep critical access switching aligned with enterprise expectations. Ideal For Cover a campus access switch serving wired users and edge devices Support a branch switch where downtime affects local operations Maintain service continuity on installed Catalyst 3650 infrastructure Standardize support coverage across enterprise access-layer switches Why This Product 1 3-year coverage versus shorter support terms 2 24x7 access versus limited-hours support 3 4-hour response versus slower recovery windows 4 Cisco-backed service for Catalyst 3650 hardware
- Product Supported: Cisco Catalyst 3650 48-port
- Bundle Support: Cisco Smart Net Total Care
- Covered Period: 3 years
- Provided Support: Technical support
- Service Characteristic: 24x7 with 4-hour response
- Service Type: Support contract
- Remote Onsite: Onsite and remote
- Duration Hours: 26,280 hours
- Service Duration: 3 years
- Service Location: Customer site
- Service Description: Cisco Smart Net Total Care coverage for Catalyst 3650 48-port hardware with 24x7 support and 4-hour response
- Key Feature 1: Cisco Smart Net Total Care support
- Key Feature 2: 3-year service term
- Key Feature 3: 24x7 support availability
- Key Feature 4: 4-hour response target
- Key Feature 5: Coverage for Catalyst 3650 48-port switch
- Key Feature 6: Enterprise network support contract
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