Cisco CON-3SNTP-C11214PK 3YR SNTC 24x7x4 ISR 1100 | Support, Enterprise — CON-3SNTP-C11214PK

Protect branch connectivity with Cisco Smart Net Total Care for the ISR 1100 platform. This service is designed for environments where router downtime affects users, voice traffic, VPN access, or application reachability. With 24x7 coverage and a four-hour response target, it gives IT teams a faster path to recovery when network edge hardware fails. For distributed enterprises, the cost of a router outage is rarely limited to one device. It can interrupt local access, slow support operations, and create cascading issues for remote sites. This support plan helps reduce that exposure by pairing Cisco-backed assistance with a response model suited to production networks that run beyond business hours. The 3-year term also supports longer planning cycles, making it easier to align support with refresh schedules and budget forecasts. Compared with basic warranty coverage, this service is built for teams that need tighter response commitments and more predictable operational support for a critical branch routing platform. Ideal For Supporting a branch router that carries user traffic, VPN access, and local services Maintaining always-on coverage for distributed enterprise edge networking Reducing recovery time for ISR 1100 deployments in production sites Aligning support coverage with multi-year infrastructure refresh planning Why This Product 1 24x7 coverage versus business-hours-only support 2 Four-hour response target for faster recovery 3 Three-year term for longer planning horizons 4 Better suited to production branch routing than basic warranty coverage