Cisco CON-3SNTP-A12K9 3YR 24x7x4 ASA 5512-X Support | Enterprise Security — CON-3SNTP-A12K9
Maintain security continuity with 3-year Cisco Smart Net Total Care coverage for the ASA 5512-X. This service is built for teams that cannot afford extended downtime on perimeter security infrastructure. With 24x7 support access and a 4-hour response target, it helps accelerate troubleshooting, isolate faults faster, and restore service with less operational drag. For organizations running critical firewall workloads, support quality matters as much as the hardware itself. This plan adds software coverage alongside hardware support, giving your team a clearer path to updates, entitlement assistance, and issue resolution under a single Cisco service contract. That matters when the firewall is sitting in front of revenue systems, remote access, or regulated workloads. Choose this service when the cost of delay is higher than the cost of assurance. It is designed to support production environments where response time, vendor access, and continuity planning directly affect risk exposure and business uptime. Ideal For Supporting a branch or campus firewall that must stay online after business hours Maintaining perimeter security coverage for regulated production environments Backing up internal IT teams that need vendor escalation for firewall incidents Standardizing support coverage across deployed ASA 5512-X appliances Why This Product 1 Adds 24x7 support access instead of business-hours-only coverage 2 Includes 4-hour response for faster incident handling 3 Covers software entitlement, not just break-fix assistance 4 Built for production firewall environments where downtime is costly
- Pricing Type: Contract
- Product Supported: Cisco ASA 5512-X
- Bundle Support: Software support included
- Covered Period: 3 years
- Provided Support: Technical support
- Service Characteristic: 24x7x4 response coverage
- Service Type: Smart Net Total Care support
- Remote Onsite: Onsite
- Duration Hours: 26,280 hours
- Service Duration: 3 years
- Service Location: Customer site
- Service Description: 24x7 support with 4-hour response coverage for Cisco ASA 5512-X, including software support entitlement
- Certification Vendor: Cisco
- Key Feature 1: Cisco Smart Net Total Care service contract
- Key Feature 2: 3-year service duration
- Key Feature 3: 24x7 support availability
- Key Feature 4: 4-hour response commitment
- Key Feature 5: Coverage for ASA 5512-X
- Key Feature 6: Includes software support entitlement
- Key Feature 7: Service part number CON-3SNTP-A12K9
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