Cisco CON-3SNTP-2948LPSL 3-Year SNTC 24x7x4 for 2960-X 48 PoE | Support — CON-3SNTP-2948LPSL

Keep a critical access layer online with 3-year Cisco Smart Net Total Care coverage for the Catalyst 2960-X 48 Gigabit PoE platform. This service is built for teams that need fast response, predictable support, and access to Cisco software updates without waiting for business hours. With 24x7x4 coverage, you get around-the-clock support and a 4-hour hardware response target when an issue threatens service continuity. That matters when the switch is carrying voice, wireless, endpoint access, or building-network traffic that cannot be left to slower break-fix cycles. This support contract is a practical choice for organizations standardizing on Cisco switching and looking to protect the installed base they already trust. It helps reduce operational risk, preserve uptime, and keep the network aligned with Cisco-recommended maintenance paths over the full service term. Ideal For Supporting campus access switches carrying user, voice, and wireless traffic Maintaining uptime for PoE switch stacks in branch or headquarters closets Standardizing support coverage across Cisco Catalyst switching estates Reducing recovery time for production network access-layer failures Why This Product 1 Includes 24x7 support instead of business-hours-only coverage 2 Adds 4-hour hardware response for faster recovery 3 Covers software updates, not just break-fix assistance 4 Built for Cisco Catalyst 2960-X access switching