Cisco CON-3OSP-FPR1010N 3YR SNTC 24X7X4OS | Support Services — CON-3OSP-FPR1010N

Extend operational confidence for Cisco Firepower 1010 deployments with a 3-year support contract built for environments that depend on consistent security enforcement. This Smart Net Total Care plan provides 24x7 coverage and a 4-hour response target, helping teams move quickly when device issues threaten perimeter protection or branch continuity. Security appliances sit on the path of business traffic, so delayed service can create outsized risk. This support term helps reduce uncertainty around repair escalation and gives infrastructure teams a clearer path to resolution. It is especially valuable where firewall availability, policy enforcement, and remote site connectivity must stay aligned with business operations. A fixed 3-year service window also supports budget planning and lifecycle management. Instead of piecing together short-term coverage, teams can standardize support for the full planning horizon and keep procurement aligned with operational requirements. For organizations that value predictable service response and vendor-backed support, this contract adds meaningful assurance to the hardware investment. Ideal For Supporting Cisco Firepower 1010 appliances in branch security deployments Maintaining coverage for perimeter firewall infrastructure Standardizing support terms across distributed security appliances Reducing downtime risk for traffic inspection and policy enforcement Why This Product 1 3-year term versus shorter annual coverage 2 24x7 access versus business-hours support 3 4-hour response target versus slower break-fix models 4 Cisco lifecycle support versus third-party service plans