Cisco CMB CX L1 8X5XNBD20 Nexus 9K ACI NXOS | Support Services — CON-C1NBJ-N9KC93CG

Protect Cisco Nexus 9K ACI NX-OS deployments with a support service designed for teams that cannot afford uncertainty. This Cisco CX Level 1 offering pairs 8x5 coverage with next-business-day response, giving infrastructure owners a defined path for case escalation and issue management. For enterprise networks running ACI, service quality matters as much as hardware capability. This support entitlement helps maintain continuity by connecting your environment to Cisco-backed assistance during business hours, with a response model built for planned operations and controlled incident handling. It is a practical fit for organizations that want predictable support coverage without overbuying premium around-the-clock service. Use it to support production fabrics, standardize vendor accountability, and reduce the time spent coordinating troubleshooting across internal teams. For procurement, it provides a clear service boundary and a support term that aligns with enterprise lifecycle planning. For operations, it adds confidence that the platform behind critical network services has a defined support path when issues arise. Ideal For Supporting production Cisco Nexus 9K ACI fabrics Extending vendor coverage for enterprise network operations Standardizing support for data center switching environments Aligning procurement with planned lifecycle support Why This Product 1 Business-hour coverage instead of 24x7 premium support 2 Next-business-day response for planned operations 3 Cisco-backed entitlement for Nexus 9K ACI NX-OS 4 Clear support scope for procurement and operations