Cisco CMB CX L1 8X5XNBD18 ISR 4451 AX BU | Support Contract — CON-C1NBH-ISR4X51X

Support branch and edge routing with Cisco CX Level 1 coverage for the ISR 4451 AX bundle. This service is designed for organizations that want a clear vendor support path for installed infrastructure without extending to full-time coverage they do not require. The 8x5xNBD model fits operational teams that manage networks during business hours and need a predictable response framework when issues arise. Cisco case handling and escalation support help reduce diagnostic delays and keep routing services moving toward resolution. For procurement teams, this support bundle offers a clean way to attach vendor-backed service to a deployed Cisco ISR platform. It helps justify spend by reducing the risk of prolonged outages, simplifying support ownerJTFp, and giving the business a known response model for critical routing assets. When the router sits at the edge of revenue-bearing connectivity, that clarity matters. Ideal For Covering a Cisco ISR 4451 AX router in a branch office or regional site Standardizing vendor support for edge routing infrastructure across multiple locations Providing business-hour support for connectivity services that do not require 24x7 coverage Adding support coverage to a router procurement or refresh project Why This Product 1 Defined 8x5xNBD coverage instead of reactive break-fix support 2 Cisco-backed escalation for ISR 4451 AX deployments 3 Better fit for business-hour operations than 24x7 contracts 4 Clear service scope for procurement and lifecycle planning