Cisco CMB CX L1 24x7x4 Catalyst 2960X 48 GigE | Support, Enterprise — CON-C14HH-29X48TSL

Keep critical access switching under active support with Cisco CX L1 coverage for Catalyst 2960X platforms. Designed for teams that cannot afford extended troubleshooting cycles, this service helps maintain operational continuity across 48 GigE switch deployments with 4 x 1G SFP LAN connectivity. For infrastructure groups managing user access, edge aggregation, or branch switching, the value is in response discipline. 24x7x4 coverage aligns support access with around-the-clock operations, while the CX service model helps reduce uncertainty when a switch issue affects business traffic, voice, or endpoint connectivity. This service is a strong fit when the switch is central to daily operations and replacement timing matters. It supports a more controlled maintenance posture than ad hoc break-fix coverage, helping procurement and operations teams standardize support around a known Cisco platform. For organizations with mature network standards, that consistency is often what justifies the premium over basic coverage tiers. Ideal For Support branch access switching that must stay available after business hours Cover campus edge switches carrying endpoint and voice traffic Standardize support for Catalyst 2960X deployments across multiple sites Maintain service coverage for production LAN switching environments Why This Product 1 24x7x4 coverage versus standard business-hours support 2 Cisco-backed service for Catalyst 2960X platforms 3 Better fit for production switching than ad hoc break-fix 4 Defined support contract for procurement and lifecycle planning