Cisco CMB CX L1 24x7x4 Catalyst 2960X 48 GigE

Protect access-layer switching with Cisco CX L1 coverage for Catalyst 2960X deployments. This support service is built for environments that need fast response, predictable service handling, and continuity for 48 GigE switches with 4 x 1G SFP LAN uplinks. Maintain operational continuity with 24x7x4 Cisco CX support coverage Reduce outage exposure via support for Catalyst 2960X access switching Support 48 GigE switch environments using Cisco service coverage Cover uplink-dependent deployments with 4 x 1G SFP LAN support context Accelerate issue handling through around-the-clock service access Standardize maintenance planning with a defined Cisco support contract Protect business connectivity with service aligned to production switching Simplify procurement with a single MPN for Cisco CX coverage Key Features Cisco CX Level 1 support service 24x7x4 service coverage model Supports Catalyst 2960X platform Designed for 48 GigE switch deployments Includes 4 x 1G SFP LAN context Cisco vendor support contract Professional services category offering FAQ What does 24x7x4 mean for this support service? It indicates around-the-clock support access with a four-hour response target under the service contract. Which product is covered by this service? It is intended for Cisco Catalyst 2960X 48 GigE switch deployments with 4 x 1G SFP LAN connectivity. Is this a hardware item? No. This is a professional services support contract, not a physical device. Why choose this support tier over basic coverage? It is better suited to production networks where faster response and more predictable service handling reduce operational risk.