Cisco CMB CX L1 24X7X4 1.8 Nexus Dashboard Node | Support Services — CON-C14HH-ND1NODEL

Keep network operations centered on a supported control plane. This Cisco service offering is built for environments that depend on Nexus Dashboard to coordinate visibility, policy, and operational consistency across the network. With 24x7x4 coverage and a 1.8-hour response target, it gives IT teams a defined support path when issues threaten service continuity. For organizations running complex infrastructure, the value is not just response speed. It is the confidence that a critical management layer has vendor-backed coverage aligned to enterprise uptime expectations. That matters when dashboard availability affects troubleshooting, change execution, and day-to-day operational oversight. This service is a strong fit for teams that need predictable support terms for a platform that sits close to the center of network operations. It helps reduce uncertainty during incidents, supports faster escalation, and reinforces the operational discipline required in larger Cisco environments. Ideal For Supporting a Cisco Nexus Dashboard deployment in a production data center Maintaining operational coverage for network visibility and policy workflows Providing escalation support for infrastructure teams during service-impacting incidents Standardizing support terms for enterprise network management platforms Why This Product 1 Defined 24x7x4 coverage versus standard business-hours support 2 1.8-hour response target for faster incident handling 3 Cisco-backed support for a critical network management platform 4 Better fit for production environments than ad hoc assistance