Cisco CMB CX L1 24X7X4 1.8 Catalyst 9300 48-Port UPOE | Support — CON-C14HH-C93004UA

Keep the access layer covered with service designed for production switching environments. This Cisco offering supports Catalyst 9300 48-port UPOE deployments with 24x7x4 coverage and a 1.8-hour response target, helping infrastructure teams manage incidents before they spread across users, endpoints, and connected systems. For organizations that depend on the access layer, support quality matters as much as hardware capability. A switch stack can be technically sound and still become a business risk if response times are slow or escalation paths are unclear. This service helps close that gap with vendor-backed support aligned to enterprise operations. It is a practical choice for teams standardizing on Cisco switching and looking for predictable coverage around a high-value network tier. The result is less uncertainty during outages, faster access to assistance, and stronger continuity for wired connectivity, PoE-powered devices, and network services that depend on the Catalyst 9300 platform. Ideal For Supporting a Catalyst 9300 access switch in a campus network Maintaining coverage for PoE-powered phones, cameras, and wireless access points Providing escalation support for production wired connectivity incidents Standardizing support for enterprise access-layer switching fleets Why This Product 1 24x7x4 coverage for production access-layer switching 2 1.8-hour response target for faster incident handling 3 Cisco-backed support for Catalyst 9300 UPOE deployments 4 Stronger fit for enterprise networks than basic break-fix coverage