Cisco Cloud Bot Manager Managed Service — 4 weekly hours, 12 months | Bot Ops, Managed Service — L-RDCBMS-4WH-1Y

Sustain bot protection and reduce manual SOC load with 4 weekly hours of Cisco-managed Cloud Bot Manager service over a 12-month term. This engagement delivers scheduled analyst time for rule tuning, incident triage, automated remediation validation, and policy refinement using your existing Cloud Bot Manager deployment. Teams retain control while gaining predictable external operator capacity to address repetitive bot incidents, decrease mean time to remediate, and keep detection logic aligned to active campaigns. Reporting and handoff notes are provided weekly to keep internal stakeholders informed, and managed activities are scoped to the specified weekly hours so procurement and operations can forecast cost and capacity. Choose this SKU when you need targeted, recurring operator support rather than full-time outsourcing — it supplements your SOC with precise, outcome-driven assistance and avoids the overhead of hiring additional headcount. Ideal For Augment a 24x7 SOC with fixed weekly managed hours for bot remediation Accelerate onboarding of Cloud Bot Manager rules after deployment Outsource recurring bot tuning to avoid hiring additional analysts Maintain detection quality during staff vacations or leave periods Why This Product 1 Deliver targeted analyst hours instead of full-time contracts to control recurring spend 2 Provide regular tuning and reporting that cheaper DIY options omit 3 Scope-managed hours to avoid open-ended professional services upsell 4 Keep internal teams in control while offloading repetitive execution to Cisco experts