Cisco Cloud Bot Manager Managed Service — 2 Weekly Hours, 1 Year | Bot Mitigation, Managed Service — L-RDCBMS-2WH-1Y

Maintain application integrity and uptime by adding 2 weekly, Cisco-delivered managed service hours over a 1 Year subscription. This offering assigns dedicated managed-hours to operational bot defense: analysts review telemetry, adjust detection policies, execute mitigation actions within defined scope, and produce concise incident notes. The arrangement complements in-house security teams by handling recurring tuning and response tasks that often consume senior operator time. Because the service is scoped to weekly blocks, procurement gets predictable cost and predictable operational throughput—appropriate for teams that need external analyst capacity without a full-service retainer. Use the managed hours to validate new rules, investigate suspicious automation trends, or perform cadence-based health checks against policy drift. Delivered under Cisco's Cloud Bot Manager banner (MPN L-RDCBMS-2WH-1Y), this package is designed to reduce false positives, accelerate remediation, and preserve platform performance for enterprise web and API traffic. Ideal For Offload recurring bot policy tuning for public web applications Add targeted mitigation capacity during peak traffic events Validate new bot-detection rules before full production rollout Supplement internal SOC with scheduled analyst hours for bot response Why This Product 1 Provide scheduled analyst hours rather than an open-ended retainer for predictable cost control 2 Deliver policy tuning and mitigation actions performed by Cisco analysts, avoiding internal training overhead 3 Offer targeted weekly capacity that complements in-house teams without replacing them 4 Include a clearly scoped 1 Year term and MPN for procurement and asset tracking