Cisco CCX 11.0 Outbound IVR Port License | Contact Center Licensing — CCX-11-OBIVRLIC

Add a licensed outbound IVR port to Cisco Unified Contact Center Express v. 11.0 with this one-port software entitlement. Designed for contact center environments that depend on structured outbound call handling, it gives IT and operations teams a clear way to authorize IVR capacity within the Cisco CCX platform. Outbound IVR is often part of customer notification, campaign outreach, and automated call-flow execution. In those environments, port licensing is not a formality — it is the control point that determines how capacity is allocated and governed. This license supports that need with a specific entitlement for 1 IVR port, helping teams match deployment to demand without overcommitting resources. For organizations standardizing on Cisco contact center technology, a precise license model simplifies procurement, compliance, and expansion planning. It keeps the platform aligned to the exact outbound IVR capacity required, which is especially important when contact center performance and licensing discipline must stay in lockstep. Ideal For Licensing a single outbound IVR port in Cisco CCX 11.0 Supporting automated customer notification call flows Adding controlled outbound IVR capacity to a contact center Aligning Cisco contact center licensing with campaign outreach needs Why This Product 1 1-port entitlement for precise outbound IVR capacity 2 Better control than broad license bundles for targeted deployments 3 Fits Cisco CCX 11.0 contact center governance 4 Supports production outbound workflows with exact licensing