Cisco Catalyst ESS9300 Embedded Support 8x5xNBD | Enterprise Support — CON-SSSNT-ESS9301E

Protect embedded switching investments with Cisco solution support designed for Catalyst ESS9300 Series deployments. This 8x5xNBD service provides coverage during standard business hours with next-business-day response, giving operations teams a clear support path when a switch issue threatens availability. For environments where embedded switching sits close to critical workloads, service quality matters as much as hardware capability. This support offering helps reduce downtime exposure by pairing Cisco expertise with a defined response window, so teams can move from fault detection to resolution without guessing at escalation paths. It is a practical fit for organizations that want vendor-aligned support on production network infrastructure without overbuying around-the-clock coverage they may not need. The result is tighter service accountability, simpler procurement, and a support model that matches the operational profile of enterprise campus and edge switching. Ideal For Supporting campus access switching in business-hour operations Maintaining embedded switch coverage in branch network closets Backing production edge switching with defined response terms Extending vendor support for Cisco Catalyst ESS9300 deployments Why This Product 1 Defined next-business-day response instead of ad hoc break-fix coverage 2 Business-hour support model suited to standard operations 3 Cisco-backed entitlement for Catalyst ESS9300 embedded switches 4 More predictable service planning than unmanaged support options