Cisco Catalyst C8300 8x5x4 Support | Enterprise Network Service — CON-SSSNE-C8302S6T

Protect your Catalyst C8300 deployment with support designed for branch and edge environments where connectivity drives the business. This 8x5x4 service provides coverage during business hours with a 4-hour response target, giving IT teams a clear path when a router issue affects site access, WAN performance, or remote-user productivity. For distributed networks, the difference between standard coverage and structured support is operational control. A Catalyst C8300 is often central to branch routing and edge services, so delays in diagnosis can ripple across users, applications, and local operations. This support offering helps shorten that gap by pairing Cisco expertise with a defined response window. It is a practical choice for organizations that want dependable service without overbuying around-the-clock coverage for every location. Procurement teams get a support model that matches branch operating hours, while infrastructure teams gain a more predictable escalation path for a platform that sits close to the business. For Cisco environments, that balance of coverage and cost discipline is often the right fit. Ideal For Supporting branch routers that connect remote offices to the WAN Covering edge infrastructure that serves local users and applications Maintaining business-hours support for distributed Cisco deployments Providing escalation coverage for branch connectivity incidents Why This Product 1 More cost-aligned than 24x7 coverage for branch sites 2 Defined 4-hour response for business-hours incidents 3 Built specifically for Cisco Catalyst C8300 deployments 4 Better fit for distributed edge networks than generic support