Cisco Catalyst C8300-2N2S-4T2X 24x7x4OS Support | Enterprise Router — CON-L14OS-C8302TNX

Keep branch and edge routing available when service interruptions are not an option. CX LEVEL 1 24X7X4OS for the Cisco Catalyst C8300-2N2S-4T2X delivers around-the-clock support with a four-hour onsite response target, giving operations teams a clear path to restore service quickly when hardware problems arise. For infrastructure teams responsible for business-critical connectivity, this coverage helps reduce the operational risk that comes with waiting on standard business-hours support. It is designed for environments where the router is part of the path for voice, application access, and secure WAN connectivity, and where delayed repair can ripple across users and sites. This service is a strong fit when the cost of downtime exceeds the cost of premium support. It adds predictable vendor-backed assistance, faster escalation, and a service model aligned to always-on operations. For organizations standardizing on Cisco routing, it helps preserve the value of the platform by keeping expert support available at the moment it is needed most. Ideal For Supporting branch routers that carry voice and application traffic Covering edge routing platforms in always-on enterprise networks Reducing repair delays for sites with limited local IT staff Maintaining service continuity for WAN-connected offices Why This Product 1 Includes 24x7 access instead of business-hours-only support 2 Targets 4-hour onsite response for urgent hardware issues 3 Backed by Cisco for the supported Catalyst router model 4 Designed for environments where downtime has direct business impact