Cisco Catalyst 9800-L CX Level 1 8x5xNBD Support

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SKU
CON-L1NBD-C9800LFL
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Protect wireless uptime with Cisco CX Level 1 8x5xNBD support for the Catalyst 9800-L. This service adds business-hours coverage and next-business-day response to help resolve controller issues quickly, reduce disruption, and keep enterprise WLAN operations on track. Protect wireless uptime with 8x5 next-business-day support for Catalyst 9800-L Accelerate issue resolution via Cisco technical assistance center access Reduce operational uncertainty with defined business-hours service coverage Support enterprise WLAN continuity using vendor-backed controller assistance Align support spend with infrastructure needs through a targeted service tier Simplify escalation paths with Cisco CX service coverage for network teams Maintain service consistency across wireless operations with predictable response timing Key Features Cisco CX Level 1 support tier 8x5 business-hours coverage Next-business-day response For Cisco Catalyst 9800-L wireless controller Vendor technical assistance access Service subscription model Enterprise network support coverage FAQ What does 8x5xNBD mean for this service? It provides support during standard business hours, five days a week, with next-business-day response for covered issues. Which product is covered? This service is for the Cisco Catalyst 9800-L wireless controller. Is this an onsite service? No. This is a remote technical support service delivered through Cisco support channels. What kind of support is included? The service includes TAC live support to help resolve technical issues affecting the supported controller.
  • Pricing Type: Subscription
  • Product Supported: Cisco Catalyst 9800-L wireless controller
  • Bundle Support: CX Level 1
  • Covered Period: 1 year
  • Provided Support: TAC live support
  • Service Characteristic: 8x5 next-business-day response
  • Service Type: Technical support service
  • Remote Onsite: Remote
  • Duration Hours: 8 hours
  • Service Duration: 1 year
  • Service Location: Remote
  • Service Description: Cisco CX Level 1 support for Catalyst 9800-L with 8x5 next-business-day coverage
  • Certification Vendor: Cisco
  • Key Feature 1: Cisco CX Level 1 support tier
  • Key Feature 2: 8x5 business-hours coverage
  • Key Feature 3: Next-business-day response
  • Key Feature 4: For Cisco Catalyst 9800-L wireless controller
  • Key Feature 5: Vendor technical assistance access
  • Key Feature 6: Service subscription model
  • Key Feature 7: Enterprise network support coverage
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