Cisco Catalyst 9800-80 Support 24x7x4OS | Wireless Controller — CON-SSC4P-C98008KC

Availability: In stock
SKU
CON-SSC4P-C98008KC
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Keep mission-critical wireless infrastructure covered with Cisco 24x7x4OS support for the Catalyst 9800-80 Wireless Controller. This service is designed for organizations that cannot afford extended downtime in campus, branch, or distributed WLAN environments. With around-the-clock access and a 4-hour response commitment, it helps accelerate issue resolution when controller availability directly affects user access, voice, mobility, and application performance. For infrastructure teams, the value is not just access to support — it is faster path-to-resolution on a platform that anchors enterprise wireless operations. Cisco-backed service gives you a direct line to technical expertise for a controller class that often sits at the center of authentication, roaming, policy enforcement, and network visibility. That makes this support offering a practical fit for environments where wireless stability is tied to business continuity. Choose this service when the cost of delay is higher than the cost of assurance. It helps reduce operational risk, supports predictable maintenance planning, and gives procurement a clear service boundary for a premium wireless control platform. Ideal For Supporting a campus wireless controller that must stay available after hours Covering branch and headquarters WLAN operations under a single service plan Reducing recovery time for controller-related incidents in production networks Maintaining support coverage for enterprise mobility and authentication services Why This Product 1 24x7 coverage versus business-hours-only support 2 4-hour response commitment versus standard queue-based assistance 3 Cisco-backed service versus third-party generic support 4 Built for production wireless controllers versus non-critical coverage
  • Service duration: 1 year
  • Pricing Type: Must be purchased after 30 days of the product purchase
  • Product Supported: Cisco Catalyst 9800-80 Wireless Controller
  • Bundle Support: New releases update, web knowledge base access, email support, phone support
  • Covered Period: 1 Year
  • Provided Support: Software support
  • Service Characteristic: 4-hour phone support response
  • Service Type: Technical and software support
  • Remote Onsite: Remote
  • Duration Hours: 8,760 hours
  • Service Duration: 1 Year
  • Service Location: Remote
  • Service Description: 24x7x4OS support for Cisco Catalyst 9800-80 wireless controller operations
  • Compatibility: Cisco Catalyst 9800-80 wireless controller platform
  • Key Feature 1: 24 x 7 x 4 hour support coverage
  • Key Feature 2: Cisco technical support for Catalyst 9800-80
  • Key Feature 3: Service duration: 1 year
  • Key Feature 4: Support for enterprise wireless controller operations
  • Key Feature 5: Designed for mission-critical WLAN environments
  • Key Feature 6: Vendor-backed service for production infrastructure
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