Cisco Catalyst 9800-40 Support 24x7x2 | Wireless Controller — CON-SSS2P-C98004KA

Maintain wireless service continuity with Cisco 24x7x2 support for the Catalyst 9800-40 wireless controller. Designed for infrastructure teams that cannot afford extended downtime, this service provides around-the-clock access to Cisco support resources with a two-hour response target for urgent issues. For enterprise WLAN environments, the value is not just coverage — it is faster path to resolution when controller issues can affect authentication, roaming, and site-wide connectivity. This support offering helps reduce operational risk by giving your team direct access to Cisco expertise for troubleshooting, case management, and escalation. It is a strong fit for organizations standardizing on Catalyst wireless infrastructure and looking to protect the investment already made in the platform. Compared with basic business-hours coverage, 24x7x2 support is designed for environments where wireless availability is tied to productivity, service delivery, and user experience. Ideal For Supporting a campus WLAN that must remain available after business hours Covering a distributed enterprise wireless controller deployment Protecting authentication and roaming services for mobile users Reducing downtime risk for mission-critical wireless access Why This Product 1 24x7 coverage versus business-hours-only support 2 2-hour response target for urgent incidents 3 Cisco-backed escalation for Catalyst wireless environments 4 Built for production WLAN continuity