Cisco Catalyst 9600 Series 6-Slot Chassis CX Level 2 | Enterprise Support — CON-L2NCD-C9606R

Protect the switching layer that carries your most critical traffic with Cisco CX Level 2 support for the Catalyst 9600 Series 6-slot chassis. Built for enterprise environments where core uptime matters, this service provides structured coverage for the chassis platform that anchors high-density campus and data center network designs. For teams managing large-scale infrastructure, support quality is not a checkbox. It is part of the operating model. CX Level 2 coverage helps standardize escalation handling, reduce time spent coordinating vendor response, and keep attention on service continuity instead of case management. That matters when the chassis sits at the center of a network that cannot afford extended disruption. This support offering is well suited to organizations that want predictable vendor-backed coverage for a premium switching platform. It helps preserve the value of the hardware investment by aligning support with the operational importance of the chassis itself. For procurement and architecture teams, it also simplifies lifecycle planning by tying service coverage to a defined Cisco platform and support tier. Use it to keep your Catalyst 9600 deployment under active support while maintaining the responsiveness expected in enterprise core networks. Ideal For Core campus switching support for Catalyst 9600 chassis deployments Enterprise renewal planning for Cisco network infrastructure Operational coverage for high-availability network core environments Vendor support alignment for chassis-based switching platforms Why This Product 1 Purpose-built for the Catalyst 9600 Series 6-slot chassis 2 Provides 8x7xNCD support coverage 3 More structured than ad hoc break-fix coverage 4 Aligns support with enterprise core switching operations