Cisco Catalyst 9600 5-Year CX Level 2 24x7x4 Support | Enterprise — CON-L24H5-C9606R

Keep critical Catalyst 9600 switching infrastructure under active support for five full years with Cisco CX Level 2 coverage. This service is designed for environments where response time, escalation path, and lifecycle predictability matter as much as the hardware itself. With 24x7x4 coverage, your team gets around-the-clock access to support resources and a four-hour response target for covered issues, helping reduce downtime risk when the network is carrying business-critical traffic. For infrastructure teams, the value is not just incident handling. It is the ability to plan maintenance, align support windows with operational requirements, and avoid the cost and delay of ad hoc break-fix decisions. Level 2 coverage adds a stronger support posture for organizations that depend on Catalyst 9600 platforms as core switching infrastructure. Over a five-year term, this helps standardize support spend and keeps procurement aligned with long-term network strategy. Choose this service when the network is too important for basic coverage and too expensive to leave exposed. It gives senior IT teams a clearer support model for a high-value Cisco platform, with the predictability needed to sustain operations and protect the investment already made in the switching layer. Ideal For Supporting campus or core switching environments built on Cisco Catalyst 9600 Maintaining service coverage for production networks with strict uptime requirements Standardizing support terms across enterprise infrastructure refresh cycles Reducing risk for organizations that depend on long-term Cisco switching investments Why This Product 1 5-year term supports long-range infrastructure planning 2 24x7x4 coverage offers tighter response expectations than basic support 3 Cisco-backed service fits mission-critical switching environments 4 Level 2 support adds a stronger service posture for core networks