Cisco Catalyst 9500 60x25/50G + 4x400G Service | Enterprise Support — CON-SNC-C954SXU5

Keep a Catalyst 9500 deployment covered with service designed for operational continuity. This support offering pairs depot-based exchange handling with 1 business day advance parts replacement, helping infrastructure teams reduce downtime when hardware issues interrupt service. For environments where network availability directly affects business operations, predictable maintenance matters as much as the switch itself. The plan includes parts replacement, web knowledge base access, web support, email support, and phone support, giving administrators multiple paths to resolve issues quickly and keep escalation moving. The service duration is 1 month, making it suitable for short-term coverage, transition periods, or procurement cycles that require a defined support window. With physical and electronic service subtypes, it is structured to support both the hardware and the operational process around it. For teams managing critical switching infrastructure, this service helps preserve continuity, reduce repair uncertainty, and maintain a tighter control over support response when every hour counts. Ideal For Short-term support coverage during a network refresh or migration window Depot-based parts exchange for hardware incidents requiring fast turnaround Operational support for teams that need phone, web, and email escalation paths Maintenance coverage for environments where predictable service response is required Why This Product 1 Includes 1 business day advance parts replacement 2 Uses depot-based exchange service for controlled turnaround 3 Adds web, email, and phone support channels 4 Covers both physical and electronic service subtypes