Cisco Catalyst 9500 24X11 5Y CX L2 8X5 NBD Support | Enterprise — CON-L2NB5-C95024YA

Keep your Catalyst 9500 deployment covered with Cisco CX Level 2 support designed for operational continuity. This 5-year service provides 8x5 coverage with next-business-day response, giving infrastructure teams a defined escalation path when switch issues threaten performance or availability. For enterprise networks, support quality matters as much as hardware capability. CX L2 helps reduce time spent diagnosing faults, coordinating replacements, and navigating vendor processes. It is a practical fit for environments where network access, segmentation, and backbone switching must stay stable during business hours. This service is aimed at organizations that want more than basic warranty coverage. It adds a stronger support posture around a high-value switching platform, helping protect the investment in Catalyst 9500 infrastructure and reducing the operational risk of relying on ad hoc troubleshooting. For teams standardizing support across Cisco estates, it also simplifies procurement and lifecycle planning. Ideal For Supporting Catalyst 9500 switches in enterprise campus networks Maintaining business-hour coverage for core switching infrastructure Standardizing vendor support across Cisco network refresh programs Reducing operational risk for production access and aggregation layers Why This Product 1 5-year term provides longer coverage than annual support renewals 2 8x5 response fits business-hour operations without 24x7 pricing 3 Next-business-day service improves recovery planning versus basic warranty 4 Cisco-backed entitlement supports enterprise switching environments