Cisco Catalyst 9500 24-Port 3YR SNTC 8x5xNBD | Support, Enterprise — CON-3SNT-C9500Q24
Maintain service continuity on your Catalyst 9500 deployment with Cisco Smart Net Total Care coverage designed for enterprise switching environments. This 3-year support contract pairs 8x5 access to Cisco technical expertise with next-business-day hardware replacement, helping infrastructure teams resolve incidents quickly and reduce operational risk. For networks carrying campus, aggregation, and core traffic, support quality matters as much as hardware capability. This service helps you move from fault detection to remediation with access to diagnosis, debugging, software updates, and parts replacement under a single support framework. That means fewer delays when a switch needs attention and a clearer path to restoring normal operations. Compared with basic warranty coverage, this contract adds the response discipline and lifecycle support that enterprise teams expect for production switching. It is built for organizations that need predictable support coverage, faster recovery, and a vendor-backed escalation path for a platform that sits on the critical path of the network. Ideal For Supporting a Catalyst 9500 in campus core switching Maintaining aggregation-layer uptime for enterprise LAN traffic Reducing recovery time after switch hardware failure Keeping production network software aligned with approved versions Why This Product 1 Adds next-business-day replacement beyond standard warranty coverage 2 Includes software updates and troubleshooting assistance 3 Provides fixed 3-year support planning for production networks 4 Backed by Cisco technical support for enterprise switching
- Pricing Type: Subscription
- Service Type: Technical support service
- Remote Onsite: Remote and onsite
- Duration Hours: 0 hours
- Service Duration: 3 years
- Service Location: Onsite replacement and remote support
- Service Description: Cisco Smart Net Total Care support for Catalyst 9500 24-port platform with 8x5xNBD coverage
- Certification Vendor: Cisco
- Product Supported: Catalyst 9500 24-port
- Bundle Support: Smart Net Total Care
- Covered Period: 3 years
- Provided Support: Diagnosis, debugging, software update, parts replacement, training
- Service Characteristic: Parts replacement
- Language Supported: English
- Key Feature 1: 3-year service duration
- Key Feature 2: 8x5 technical support coverage
- Key Feature 3: next-business-day hardware replacement
- Key Feature 4: software update entitlement
- Key Feature 5: diagnosis and debugging support
- Key Feature 6: parts replacement service
- Key Feature 7: Cisco Smart Net Total Care support model
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