Cisco Catalyst 9500 24-Port 25/100G Support | CX Level 2 NBD — CON-L2NBD-C95024YA

Keep high-speed switching protected with a support plan designed for operational recovery, not just basic coverage. This Cisco CX Level 2 entitlement supports Catalyst 9500 24-port 25/100G deployments with 8x5 next-business-day response, giving network teams a clear support path when a critical switch needs attention. In core and aggregation layers, the cost of delay is measured in user impact, application disruption, and recovery effort. This service is built for that reality. It provides structured vendor support for a platform that carries dense traffic and high-throughput workloads, helping teams move from incident to resolution with less friction than standard warranty coverage. For procurement teams, the value is in matching support level to the role of the switch. A Catalyst 9500 in a production network deserves more than generic protection. CX Level 2 helps justify the investment by pairing Cisco-backed service with a response model suited to business hours operations and planned IT workflows. It is a practical fit for organizations that want dependable coverage without overbuying around-the-clock onsite service they may not need. Ideal For Core switching support for enterprise campus networks Aggregation-layer protection for high-throughput traffic paths Business-hours operations that do not require 24x7 onsite service Procurement of support for Catalyst 9500 standardization projects Why This Product 1 8x5 next-business-day coverage versus 24x7 onsite service 2 Right-sized support for business-hours operations 3 Catalyst 9500-specific entitlement versus generic support 4 Suited to core and aggregation switching roles