Cisco Catalyst 9500 16-Port 8x5xNBD Support | On-Site Maintenance — CON-SSSNT-C95K24XA

Protect the switching layer that carries your business traffic. This Cisco support service provides 8x5xNBD on-site coverage for the Catalyst 9500 16-port platform, pairing next-business-day response with parts-and-labor support. For network teams, that means a clearer path to recovery when a switch issue threatens access, segmentation, or campus backbone performance. The 3-year term is well suited to standard hardware lifecycle planning and multi-year budget cycles. It reduces the friction of managing separate repair events while giving procurement and operations a defined support window tied to a critical infrastructure asset. On-site delivery matters here: when a switch is central to user connectivity, remote-only assistance is not enough. This service is built for organizations that want predictable maintenance handling without overbuying coverage they do not need. It balances response time, service location, and duration in a way that supports operational continuity and cost control. For a Catalyst 9500 deployment, that combination helps preserve the value of the platform over its service life. Ideal For Supporting a campus core or distribution switch deployment Maintaining network availability for user access and segmentation Covering a Catalyst 9500 during a planned hardware lifecycle Reducing downtime risk for critical switching infrastructure Why This Product 1 On-site next-business-day service versus remote-only support 2 Parts and labor coverage versus parts-only plans 3 3-year term versus shorter annual coverage 4 Platform-specific switch support versus generic maintenance