Cisco SMARTnet Onsite Premium 24x7x4 Hour | Catalyst 9400, Exchange — CON-SSSNT-ASR90201

Keep your Catalyst 9400 platform covered with a service model built for operational urgency. Cisco SMARTnet Onsite Premium - Extended Service delivers 24x7x4 hour on-site exchange support, giving infrastructure teams a defined path to restore hardware function without waiting for standard business-hour response. For a core switching chassis, service quality matters as much as the hardware itself. This support offering is designed for environments where downtime affects access, segmentation, and application availability. On-site exchange reduces the burden on internal teams by bringing replacement support to the location where the failure occurs, helping shorten the path back to normal operations. This is the right fit when the chassis sits in a production network, campus core, or distributed enterprise site where spare inventory and delayed logistics are not acceptable. It adds a premium support layer that justifies the investment in a Cisco platform by protecting the operational role that platform plays every day. Ideal For Supporting a production Catalyst 9400 chassis in a campus core Maintaining rapid recovery coverage for enterprise network switching Reducing downtime risk at sites without local spare hardware Adding premium support to a business-critical Cisco switching platform Why This Product 1 On-site exchange support instead of standard remote-only coverage 2 24x7x4 hour response window for faster restoration 3 Replacement service reduces dependence on local spares 4 Premium support tier suited to critical network chassis