Cisco Catalyst 9400 Series 3Y CX L2 8x5xNBD Support | Enterprise — CON-L2NB3-C9407R9A

Keep your Catalyst 9400 Series support posture aligned with the role this platform plays in the network. This 3-year CX Level 2 service provides 8x5xNBD response, giving infrastructure teams a clear support path when issues affect switching availability or operational stability. For environments where the access or distribution layer cannot stall, response time and escalation quality matter. CX Level 2 coverage is a strong fit for teams that want more than basic break-fix handling. It supports structured issue resolution and helps reduce the time spent coordinating vendor engagement during incidents. Over a 3-year term, the service offers predictable coverage planning and a cleaner procurement model for organizations standardizing support across Catalyst 9400 deployments. It is a practical choice when the network must stay available, but the business does not require full 24x7 premium response on every site. Ideal For Enterprise campus networks running Cisco Catalyst 9400 Series switches IT teams needing structured escalation support for switching incidents Organizations standardizing 3-year service terms across network hardware Sites that require next-business-day response without 24x7 coverage Why This Product 1 3-year term for predictable lifecycle planning 2 CX Level 2 support with escalation management 3 8x5xNBD response for faster incident recovery 4 Focused coverage for Catalyst 9400 Series environments