Cisco Catalyst 9400 Series 3Y CX L1 8x5xNBD Support | Enterprise — CON-L1NB3-C9407R9A

Maintain operational confidence across your Catalyst 9400 deployment with Cisco CX Level 1 support for three years. This service is designed for organizations that need structured assistance, defined response timing, and a direct path to Cisco-backed resolution when switching infrastructure needs attention. With 8x5 coverage and next-business-day response, this support offering fits environments where planned maintenance windows and business-hour operations are standard, while still preserving a fast escalation path when issues arise. It is a practical choice for teams protecting access, aggregation, and campus switching layers where downtime carries real cost. Compared with lower-tier coverage, this service adds a stronger service commitment around response timing and vendor accountability. That matters when the switch platform sits at the center of user access, application reachability, and network stability. For procurement teams, it also simplifies lifecycle planning by aligning support duration with the hardware investment. Choose this support plan when you need more than basic warranty coverage: you need a defined service model that helps keep the Catalyst 9400 series supported, recoverable, and easier to manage over time. Ideal For Campus switching environments requiring predictable vendor support Enterprise network operations teams managing Catalyst 9400 uptime Procurement renewals tied to a 3-year support cycle Business-hour IT support models with next-business-day response Why This Product 1 3-year term versus shorter annual renewals 2 8x5 coverage versus basic warranty-only coverage 3 Next-business-day response versus standard response timing 4 Cisco-backed entitlement versus third-party support