Cisco Catalyst 9300L 24P PoE SNTC 24x7x4OS | Enterprise Support — CON-OSP-C9300L2X

Keep your Catalyst 9300L 24P PoE deployment on a tighter support clock with Cisco Smart Net Total Care 24x7x4OS coverage. This service tier is built for production networks that cannot wait for business hours to resolve a switch failure. It gives infrastructure teams a faster path to service engagement, helping reduce the operational impact of outages at the access layer. For organizations running voice, wireless, endpoint, and building systems on PoE switching, the difference between standard coverage and 24x7x4OS is measured in business continuity. Around-the-clock support helps your team respond when incidents happen after hours, during maintenance windows, or across distributed sites. The four-hour response model is especially valuable where local spares are limited and the switch is too critical to leave to chance. This service also supports cleaner lifecycle planning. Procurement can align support with the asset’s operational value, while network teams gain a vendor-backed path for escalation and recovery. It is a premium support choice for a premium access switch, where uptime expectations are higher and the cost of delay is real. Ideal For 24-hour operations centers that cannot wait for business-hour support Campus access switching supporting voice, wireless, and endpoint PoE loads Distributed sites where rapid vendor response is required Production network environments with low tolerance for access-layer downtime Why This Product 1 24x7 coverage suits production networks 2 Four-hour response is stronger than business-hour support 3 Cisco-backed service reduces escalation delays 4 Better fit than standard coverage for critical PoE access switching