Cisco Catalyst 9120AX Series CX Level 2 8x5 NBD Support | Enterprise — CON-L2NBD-C9120BIX

Protect production wireless access with Cisco Catalyst 9120AX Series support built for operational continuity. This CX Level 2 plan provides 8x5 coverage with next-business-day response, giving infrastructure teams a defined path when access points need attention and service windows are tight. For enterprise WLAN environments, support quality matters as much as hardware capability. This service helps reduce uncertainty around troubleshooting, replacement coordination, and case handling so network teams can keep users connected and maintain service levels across offices, campuses, and distributed sites. It is a practical fit for organizations standardizing on Cisco Catalyst 9120AX Series access points and looking for a support tier that aligns with business hours operations. The result is less time spent chasing resolution details and more time keeping wireless access stable for employees, guests, and connected devices. Choose this support option when uptime, response discipline, and vendor-backed assistance are worth more than ad hoc break-fix coverage. Ideal For Supporting campus wireless access points during business hours Maintaining production WLAN coverage for office environments Standardizing support for Cisco Catalyst 9120AX deployments Providing escalation coverage for distributed enterprise sites Why This Product 1 Business-hour coverage instead of ad hoc break-fix support 2 Next-business-day response for more predictable resolution 3 Built specifically for Cisco Catalyst 9120AX Series 4 Better fit for production WLAN operations than basic coverage