Cisco Catalyst 9120AX Series 24x7x2 Support | Wireless Enterprise — CON-SSS2P-C9120BIX

Protect Cisco Catalyst 9120AX Series deployments with 24x7x2 support coverage built for wireless networks that cannot wait for business hours. This service is intended for organizations that depend on continuous WLAN access across offices, campuses, and distributed facilities. The 24x7 coverage model helps operations teams respond quickly when access point issues affect user connectivity, roaming, or application access. With a two-hour response target, it supports faster escalation and recovery planning than standard business-hour support, making it a strong fit for environments where wireless downtime has immediate business impact. For procurement teams, this service offers a clear way to align support cost with the criticality of the wireless layer. For infrastructure teams, it provides a defined support path for a platform that often sits at the center of user productivity, voice, collaboration, and mobility. When wireless access is part of the core production stack, this level of coverage helps preserve service continuity and reduce operational risk. Ideal For Campus wireless support for always-on user connectivity Enterprise WLAN coverage for collaboration and voice traffic Distributed office access point support planning Critical wireless infrastructure service for production environments Why This Product 1 24x7 coverage supports always-on wireless operations 2 Two-hour response is faster than standard business-hour support 3 Cisco Catalyst 9120AX alignment keeps support specific to the platform 4 One-year term suits annual procurement and renewal cycles