Cisco Catalyst 9120AX CX Level 1 24x7x4OS Support | Enterprise Wireless — CON-L14OS-C9120BIX

Maintain wireless continuity with Cisco CX Level 1 24x7x4OS coverage for the Catalyst 9120AX Series. Built for enterprise environments where access point availability directly affects user productivity, this support offering provides around-the-clock access to Cisco assistance with a four-hour on-site service objective. It is designed for teams that need predictable response times, tighter operational control, and a support path that matches the importance of campus wireless infrastructure. For organizations standardizing on Catalyst 9120AX access points, this level of coverage helps reduce the cost and disruption of extended outages. It gives IT teams a clear escalation path when issues affect connectivity, roaming, or access layer stability. Instead of relying on reactive troubleshooting, procurement and infrastructure leaders can align support coverage with the business value of the wireless network itself. CX Level 1 is a practical choice when uptime matters more than basic warranty coverage and when service speed must justify the investment in Cisco access points. It supports operational resilience, helps preserve user experience, and adds a higher-confidence service layer for enterprise deployments that cannot afford slow recovery. Ideal For Campus wireless environments requiring rapid service response Enterprise access point fleets supporting employee and guest connectivity IT operations teams standardizing support for Catalyst 9120AX hardware Organizations that need tighter recovery targets than basic warranty coverage Why This Product 1 Includes 24x7 support instead of business-hours-only coverage 2 Adds a 4-hour on-site service objective for faster recovery 3 Targets Cisco Catalyst 9120AX Series access points specifically 4 Fits enterprise wireless environments where downtime is costly