Cisco Catalyst 9120AX CX Level 1 24x7x4C | Enterprise Support, On-site — CON-L14HR-C9120BIX

Keep critical wireless infrastructure covered with a Cisco service plan built for fast response and practical recovery. CX Level 1 24x7x4 for the Catalyst 9120AX Series provides around-the-clock support with a 4-hour response target, helping teams restore service quickly when access point issues affect users, applications, or site operations. This service is designed for organizations that depend on stable WLAN performance across offices, campuses, and distributed facilities. On-site support reduces the burden on internal teams, while parts-and-labor coverage helps streamline repair activity and limit disruption. For infrastructure groups managing high-density wireless access, the value is not just coverage — it is the ability to keep service continuity intact when replacement or repair is needed. For procurement teams, this support model offers a clear way to extend the useful life of the installed base while protecting the investment already made in Cisco Catalyst 9120AX hardware. It is a practical choice for environments where downtime carries real cost and response speed matters more than generic break-fix coverage. Ideal For Campus wireless support for Cisco Catalyst 9120AX access points Enterprise WLAN coverage for offices with strict uptime targets On-site break-fix support for distributed network locations Lifecycle protection for installed wireless infrastructure Why This Product 1 Faster recovery than standard business-hours support 2 On-site response reduces reliance on remote troubleshooting alone 3 Parts-and-labor coverage simplifies repair handling 4 3-year term supports longer planning cycles