Cisco Catalyst 9115AX CX Level 1 8x7 NCD Support | Enterprise Wi-Fi — CON-L1NCD-C11A5XI9

Maintain confidence in your wireless access layer with Cisco CX Level 1 support for the Catalyst 9115AX Series. This 8x7 NCD service is designed for organizations that need structured vendor support during business-critical hours, with a response model that helps IT teams move from incident to resolution with less friction. For environments where wireless access is tied directly to productivity, guest connectivity, and application availability, support quality matters as much as the hardware itself. Level 1 coverage is a practical fit for teams that want dependable Cisco-backed assistance without overcommitting to a higher service tier. It helps standardize support for Catalyst 9115AX deployments across offices, campuses, and distributed sites, giving procurement a clear service line item and operations a defined escalation path. That matters when wireless issues affect authentication, roaming, or user access across the floor. This service is especially valuable when the access point estate is part of a larger enterprise network strategy and downtime carries real cost. By pairing the Catalyst 9115AX Series with CX support, organizations can protect the investment in their wireless infrastructure and keep support expectations aligned with business hours and operational priorities. It is a straightforward way to add vendor accountability to a critical connectivity layer. Ideal For Campus wireless support for Catalyst 9115AX access points Office connectivity coverage during business operating hours IT service desk escalation for wireless incidents Standardized support for distributed enterprise access point fleets Why This Product 1 Cisco CX support versus self-managed troubleshooting 2 8x7 coverage versus limited business-hour gaps 3 Level 1 service for structured escalation 4 Built specifically for Catalyst 9115AX deployments